Overview

Connect to the LoRaWAN gateway and configure the Frequency Plan based on your region (e.g., AU915 for Australia, EU868 for Europe). Refer to the table to determine the unique Server Address and Uplink / Downlink Ports for each frequency plan. If using AU915 or US915 frequency plans, configure Sub-Band 2.

Once the gateway is configured, navigate to the Gateway Maintenance page on Telemetry2U and add a new gateway. Ensure the 8-Byte hex Gateway ID is entered correctly, and select the same Frequency Plan that was configured on the gateway.

After completing the setup, confirm that the gateway is online and connected to Telemetry2U on the Gateway Status page.

Overview

Devices must use the same Frequency Plan (and Sub-Band) as the gateway. Depending on the default settings, you may need to manually configure the device. Refer to the device's user manual for detailed instructions.

Once configured, navigate to the Node Maintenance page on Telemetry2U and add a new node. Select the same Frequency Plan and Device Class as the device, and enter the 8-Byte hex DeviceEUI and 16-Byte hex Application Key. These details are typically found on the device label, packaging, or settings.

Use Telemetry2U as the Network Provider (for LoRaWAN devices), and select the appropriate Device Configuration for the device type. If the device type is not listed, please Contact Us for support, or add a Custom Device yourself.

Overview

Add additional users to your account in the User Maintenance section. There is no limit to the number of users you can add. When a new user is added, they will receive an email invitation and will be automatically linked to your account once they complete the registration process.

After the user has signed up, you must configure their User Access settings via the User Maintenance page. This is required before they can access any data or features.

All user settings can be configured individually to suit specific roles and permissions.

Users can edit their personal information at any time on the Account page.

Overview

Create as many notification groups as needed on the Notification Group Maintenance page. Users in these groups can receive notifications (via Email, SMS, or voice calls) triggered by alert conditions or gateway/node loss of contact events.

Configure the types of notifications and the times they are sent for each user within the group using the Members link. Notification settings are flexible and can be tailored to suit individual requirements.

After setting up notification groups, revisit the Node Maintenance and Gateway Maintenance pages to configure loss-of-contact notifications if needed.

Overview

Action Groups consist of one or more downlink commands sent to nodes/end-devices (in order) when triggered by an alert condition within an alert group. Create an action group on the Action Maintenance page. This feature adds a layer of automation to your system.

Action Groups can also be triggered on a date/time basis by setting up a job on the Scheduled Actions page. Ensure your notification groups are configured, as described in Step 4, before proceeding.

Overview

Once you create an Alert Group on the Alert Maintenance page, you can add nodes to the group and apply a variety of alert conditions to their sensor inputs. Nodes with multiple sensors can be added multiple times to set different conditions for each sensor.

Alerts can trigger notifications (to notification groups) and/or actions. Notifications can be triggered both when a condition is met and when it recovers. Simply select the notification groups you want to notify.

You can also configure the time range during which an alert group is active, ensuring alerts are only triggered within specific periods.

Overview

Navigate to the Audit Report Maintenance page to create customized audit reports. These reports can be downloaded in PDF format by users from the Audit Page, provided the user has access to all nodes included in the report.

When creating a new audit report, add nodes to the list, select the sensor inputs of interest, and set the high and low limits. These limits will be visible as lines on the audit report charts and also on the main charts page.

In addition to being available for download, audit reports can be scheduled to be emailed to users automatically at specified intervals by setting up a job on the Schedule Audit Report page.

Overview

Once your account is configured, navigate to the Dashboard page to create real-time dashboards for your sensors. Use the Create Dashboard button to add a new dashboard, then toggle Editing On at the top of the page to enable the widget menu.

Click on a widget from the menu to add it to the dashboard. Double-click the widget to assign it to a sensor and configure its settings. Widgets can be dragged and resized as needed. To delete a widget, drag it over the Delete button.

If you check the Company Wide box, the dashboard will be accessible to all users linked to your account, but they will not be able to edit it. Alternatively, you can copy a dashboard to any user. Users with the Dashboard Editing permission enabled in their User Access settings will be able to edit the dashboard.